To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.There are certain situations where only partial refunds are not applicable such as customized items.

We accept returns and exchanges only if the product is irrelevant or damaged by Poshaakh, it applies on any unused and unwashed products within 2 days of purchase. Returns are refunded in the original payment form, minus original shipping and will require return shipping and handling fee. Original shipping charges are non-refundable. After 2 days, Poshaakh cannot accept returns for any reason.

Email us at shabnam.poshaakh@gmail.com with your name, order number, and list of items to be returned. We will get back to you within one business day with a return shipping label. Once you receive confirmation from us, print out your pre-paid label and mail the unused items with the packing slip and all original packaging.

Refunds will be processed within approximately 10 to 15 business days after we receive your return. Original shipping charges are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.